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Troubleshooting
Troubleshooting
Find a path through any problem
8 articles in this collection
Written by
Paul Sonneveld
and
Ruth Castillo
Renewing Amazon tokens
How to renew Amazon tokens
Written by
Ruth Castillo
Updated over a week ago
Missing Vendor Retail Analytics
Vendor account connected but there's no Retail Analytics
Written by
Ruth Castillo
Updated over a week ago
How to fix Amazon PPC insufficient API permissions
Written by
Ruth Castillo
Updated over a week ago
How to fix Amazon Vendor Central permissions error
I can't connect my Amazon Vendor Central account.
Written by
Ruth Castillo
Updated over a week ago
Why does the Buy-Box win rate differ from Amazon's Business Reports?
This article explains the differences between Amazon's Featured Offer rate and MerchantSpring's Buy-Box Win rate.
Written by
Paul Sonneveld
Updated over a week ago
Report Localization - Missing Amazon data
Written by
Ruth Castillo
Updated over a week ago
MerchantSpring orders do not match Amazon Seller Central
This article explains the difference between Orders and Order Items.
Written by
Ruth Castillo
Updated over a week ago
MerchantSpring sales are higher than Amazon Business Reports sales
Written by
Ruth Castillo
Updated over a week ago