Troubleshooting

Find a path through any problem

4 articles in this collection
Written by Paul Sonneveld and Ruth Castillo

Why does the Buy-Box win rate differ from Amazon's Business Reports?

This article explains the differences between Amazon's Featured Offer rate and MerchantSpring's Buy-Box Win rate.

Written by Paul Sonneveld
Updated over a week ago

Report Localization - Missing Amazon data

Written by Ruth Castillo
Updated over a week ago

MerchantSpring orders do not match Amazon Seller Central

This article explains the difference between Orders and Order Items.

Written by Ruth Castillo
Updated over a week ago

MerchantSpring sales are higher than Amazon Business Reports sales

Written by Ruth Castillo
Updated over a week ago