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      eBay badges

      eBay's badges are essential indicators of what the experience should the customer expect.

      Best sellers earn an eBay Premium Service and/or an eBay Plus badge, which means they've provided a great experience for their buyers.

      Consumers also assess a seller's reputation by looking at their Feedback, seller ratings, and the number of items they've sold.

      • An eBay Premium Service badge on the listing page means the seller consistently delivers outstanding customer service and offers specific postage and returns options, such as free postage to Australian buyers and 30+ day money back returns.

      • An eBay Plus badge in search results and on the listing page means that the seller delivers a great shopping experience, including free domestic postage, an express delivery option, and 30+ day returns. And if you're an eBay Plus member, you'll benefit even more, with a free upgrade to express delivery to metro addresses and free return postage.

      • eBay Fast ‘N Free is a fast shipping tag that is automatically added to items that can be delivered within 4 days for free, and that protects both buyers and sellers should an item arrive late.

      The green tag appears in the search results, alongside the date that eBay guarantees delivery by.

      When a shopper clicks onto the listing, the tag is updated with a countdown timer, informing them how long they have to pay to receive the item by the guaranteed date.

      If an item arrives late, eBay will resolve the issue with the buyer for you by providing a voucher for a future purchase or a free return label.

      Additionally, eBay will remove any negative or neutral feedback left regarding late delivery.

      • eBay Guaranteed Delivery is a different fast shipping tag, added to items that can be delivered within 1 to 3-days. Shoppers are guaranteed their delivery by a certain date and, if the item arrives late, eBay will resolve the issue with the buyer the same as with Fast ‘N Free tags.

      The main differences between Fast ‘N Free and Guaranteed Delivery are speed and cost.

      • Speed: Fast ‘N Free tags only appear on listings that will be delivered in 4-days or less. Guaranteed Delivery tags only appear on listings that will be delivered in 3-days or less.

      • Cost: Fast ‘N Free tags only appear on listings with free shipping. Guaranteed Delivery tags appear on items without free shipping.