How to connect your Amazon store using a "child account"

Permissions issue when connecting Amazon store

Are you getting an error message when connecting your Amazon store to MerchantSpring saying "You're not permitted to take this action. You must be the Primary user of a Professional selling account to take advantage of apps..."?

You can now connect your Amazon store to MerchantSpring even if you only have a "child account".

Just make sure that your "child account" has the View & Edit permissions set for the Selling Partner Appstore functionality inside Amazon Seller Central.

Here's an example of how your permissions should look like:

If you don't have the View & Edit permissions for the Selling Partner Appstore, reach out to someone who has access to the Master account so they can set this permission for you.

If you need any help, just reach out to support@merchantspring.io. We're always happy to help!