You may have noticed that your Sales in MerchantSpring are higher than what's reported in Amazon Seller Central.

Usually, there are three reasons to explain the difference:

  1. Timezone difference between your location (browser) and Amazon's reporting timezone

  2. Sales Tax. Our figures include sales tax, Amazon (in the US) does not.
    - We are releasing a 'toggle' soon to turn the inclusion of a tax on/off within our platform.

  3. Slight delay in order sync / pending orders etc. This usually only impacts the last 24-48 hours

If you see any discrepancy, feel free to reach out and we'll investigate it further for you.

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