I want to report an issue. Whom do I contact?

You can email us at support@merchantspring.io or chat with us within your MerchantSpring account. You'll find the chat button on the lower left side of your account.

 

Please share relevant details and screenshots so that the issue can be resolved promptly:

  • User login email address

  • Time the issue occurred

  • Channel/s impacted

  • The date range of the report
  • What happened vs expected behavior

  • Any relevant screenshots