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How often does MerchantSpring refresh / resync marketplace data?
Learn how frequently MerchantSpring refreshes data from connected marketplaces and what delays may occur in reporting.
MerchantSpring retrieves marketplace data at different intervals depending on the type of data and the marketplace integration.
The information below describes the typical frequency at which MerchantSpring retrieves raw data from each platform. After the data is retrieved, it is processed through MerchantSpring’s internal data pipeline before appearing in dashboards and reports.
Because of this processing step, final reporting data may appear a few hours after the raw data is retrieved.
Important Disclaimer
This information reflects the current data retrieval frequencies at the time this article was last updated.
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These refresh frequencies may change as marketplaces update their APIs or reporting systems.
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The data refresh schedules below refer to raw data retrieval only.
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MerchantSpring’s internal data processing pipeline may introduce additional delays of several hours before data appears in reports.
If you require confirmation of the latest refresh behaviour for a specific dataset, please contact support@merchantspring.com.au.
This information was accurate as of March 12, 2026, and may change without notice.
Amazon Data
| Entity | Refresh Frequency |
|---|---|
| Orders | Hourly (additional delay for line items depending on volume — approximately 100 orders per hour are processed; higher volumes may introduce delays while processing catches up) |
| Inventory | Every 2 hours |
| Product Details (title, category, images) | Hourly (up to 1000 products per hour) |
| Advertising | Daily |
| Profitability | Daily |
| Traffic & Conversion | Daily (typically lags Amazon by ~24 hours; during busy periods Amazon may delay this report further) |
| Seller Health | Daily |
| Buy Box | Real-time (updated as soon as notifications are received from Amazon) |
Notes on Amazon Orders
Order refresh timing does not account for delays introduced by Amazon order states.
For example, pending orders may remain unconfirmed for several days or even weeks, which can delay when those orders appear in reports.
Amazon Vendor
| Entity | Refresh Frequency |
|---|---|
| Purchase Orders | Hourly |
| Inventory Health | Daily (minimum lag of approximately 72 hours, based on Amazon documentation) |
| Ordered / Shipped Revenue | Daily (approximately 72-hour delay) |
| Advertising | Daily |
Vendor Real-Time Analytics
MerchantSpring provides near real-time analytics for certain Vendor datasets.
However:
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Data is updated multiple times throughout the day, not continuously.
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It may take 60–90 minutes for data to process through MerchantSpring’s system.
Because of this processing time, the numbers may not exactly match what you see in Vendor Central in real time.
Amazon also states that the data returned through their real-time APIs is not considered final. These numbers may continue to change until the official reports are released, typically around 72 hours later.
MerchantSpring’s goal with these updates is to provide a timely indication of sales activity, but final numbers may still change as Amazon revises the figures.
bol.com
| Entity | Refresh Frequency |
|---|---|
| Orders | Twice per hour |
| Inventory | Hourly |
| Product Details | Hourly |
| Seller Health | Daily |
CDiscount
| Entity | Refresh Frequency |
|---|---|
| Orders | Hourly |
| Products | Daily |
eBay
| Entity | Refresh Frequency |
|---|---|
| Orders | Hourly |
| Inventory | Hourly |
| Item Specifics | Weekly |
| Seller Health | Daily |
Mirakl
| Entity | Refresh Frequency |
|---|---|
| Orders | Hourly |
| Products | Daily |
| Seller Health | Daily |
Shopify
| Entity | Refresh Frequency |
|---|---|
| Orders | Hourly |
| Products | Hourly |
Walmart
| Entity | Refresh Frequency |
|---|---|
| Orders | Hourly |
| Inventory | Hourly |
| Product Attributes | Daily |
| Suppressed Listings | Daily |
Walmart Profitability Data
Profitability reporting for Walmart may show a 14-day delay.
This is due to Walmart’s financial reporting process, which delays the release of payout data until approximately two weeks after the transaction date. As a result, sales from the most recent two weeks may not yet appear in profitability reports.
Zalando
| Entity | Refresh Frequency |
|---|---|
| Orders | Hourly |
| Products | Every 6 hours |
Notes:
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Data refresh timing refers to raw data retrieval from marketplaces.
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MerchantSpring processing may introduce additional delays of several hours before reports update.
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Some marketplace reports (such as traffic, advertising, or financial data) may have delays introduced by the marketplace itself.
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High order volumes may temporarily slow processing as datasets are synchronized.
Still Need Help?
If you need clarification on data refresh behaviour or are investigating a potential data discrepancy, please contact support@merchantspring.com.au, and our team will assist you.