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Can dashboards be customised for specific clients?

Learn whether MerchantSpring dashboards can be customised for clients or external stakeholders.

Yes. MerchantSpring dashboards can be configured to support different reporting needs, including views tailored for specific clients, stakeholders, or teams.

Customization allows organizations—particularly agencies and service providers—to present relevant analytics without overwhelming users with unnecessary data.

By tailoring dashboard views, businesses can create reporting experiences that highlight the most important metrics for each audience.


Why Customised Dashboards Are Useful

Different stakeholders often require different types of insights.

For example:

  • Executives may want high-level performance summaries.

  • Marketing teams may focus on advertising performance.

  • Operations teams may review product or inventory metrics.

Custom dashboards allow these different groups to focus on the metrics most relevant to their roles.


How Dashboard Customization Works

Dashboard customization may involve:

  • selecting specific reports or widgets
  • applying predefined filters
  • configuring which metrics are displayed
  • organizing reports into logical sections

This helps simplify the reporting experience for different users.


Client Reporting Use Cases

Customized dashboards are commonly used by:

  • agencies providing marketplace consulting
  • ecommerce teams sharing performance with leadership
  • partners delivering analytics insights to clients

These dashboards provide a clear view of marketplace performance without exposing unnecessary operational details.


Notes: 

  • Access permissions can control which dashboards different users can view.
  • Custom dashboards help improve reporting clarity.
  • Dashboard configuration may vary depending on account setup.