Does MerchantSpring include Multi-Channel Fulfilment (MCF) orders in reporting?

Amazon Multi-Channel Fulfilment (MCF) allows sellers to use Amazon’s fulfilment network to ship orders from non-Amazon sales channels, such as Shopify, BigCommerce, or other ecommerce platforms.

Because these orders are not placed directly through the Amazon marketplace, they are handled differently in Amazon’s data systems. As a result, whether MCF orders appear in MerchantSpring reports depends on how Amazon records the underlying transaction data.

How MerchantSpring Receives Amazon Data

MerchantSpring retrieves order and financial data directly from Amazon through official APIs. These APIs primarily return transactions that originate within the Amazon marketplace itself, such as:

• Amazon marketplace orders
• Amazon Vendor transactions
• Advertising performance data
• Amazon financial events tied to marketplace sales

MCF orders, however, originate from external platforms and are fulfilled by Amazon purely as a logistics service.

Because of this, MCF orders may not appear in MerchantSpring’s standard Amazon sales reports in the same way as marketplace orders.

What Data May Still Appear

While the order itself may not be recorded as a marketplace transaction, certain financial events associated with MCF may still appear in Amazon financial data. Examples include:

• Fulfilment fees
• Storage fees
• Shipping charges related to MCF activity

These may appear in financial reports depending on how Amazon records the event.

Notes: 

• MCF orders are not Amazon marketplace transactions, so they may not appear in standard Amazon sales reports.
• Some associated fees or financial events may still appear in financial reporting data.
• MCF reporting availability ultimately depends on the data returned by Amazon’s APIs.

If you require reporting across multiple ecommerce channels, MerchantSpring may support integrations for those platforms separately.