Frequently Asked Questions – MCP Server

1. Do I need API keys in order to use the MCP server?

Yes.
The MCP server connects directly to your MerchantSpring account and requires a valid MerchantSpring API key to function.

If you’re unsure whether your plan includes MerchantSpring API access, please check with our support team or your account manager.

2. Does the MCP server consume MerchantSpring AI credits?

No.
The MCP server is accessed through external AI tools such as Claude Desktop. Any usage of AI features or large language models (LLMs) to interpret and process data is handled by your own subscription to Claude Desktop or other supported platforms.

3. Which clients and tools are supported?

Right now, the MCP server supports the following clients:

• Claude Desktop

• Cursor

• Claude Code

• ChatGPT

4. What data does the MCP server have access to?

The MCP server can access all of the API endpoints within the MerchantSpring API that your developer profile or MerchantSpring API account has access to.

• Your permissions and entitlements determine which data is available.

6. Where can I find my API key?

API keys are provisioned automatically by MerchantSpring.

To access your key, you must be an Owner or Administrator of an organisation that has API access enabled.

1. Sign in to MerchantSpring.
2. Go to Settings → API.
3. Click the reveal (eye) icon, then copy your key and store it securely — treat it like a password.

Each Owner and Administrator has their own individual key. The same page also shows your current plan and API usage.

7. Does the usage of the MCP server count towards my API usage?

Yes.
Any MerchantSpring API requests made by the MCP server using your API key will count as API calls under your MerchantSpring account.

8. Who do I contact for support?

If you have any issues with setup or access, please reach out to:

• support@merchantspring.io

• Or your account manager directly.