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How can I fix COGS upload issues caused by Excel formatting?
COGS upload issues are often caused by hidden formatting applied in Excel files, which can interfere with successful processing.
To resolve this, we recommend cleaning your file using Google Sheets before uploading:
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Upload or paste your finalized COGS file into Google Sheets.
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Review the data to ensure all fields appear correctly.
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Download the file as a CSV from Google Sheets.
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Upload the CSV file into MerchantSpring.
This process removes unsupported Excel formatting and helps ensure a successful upload.