How does MerchantSpring handle currency conversion in reports? Is it based on a fixed rate or does it update automatically?
MerchantSpring uses the native currency of each store as its base—so, for example, a US Amazon store will display in USD, while an Australian eBay store will use AUD.
For multi-currency reporting, all other currency values are converted using the Google daily exchange rate, which is refreshed every 24 hours. This ensures your reporting reflects the most accurate and up-to-date currency values when comparing performance across marketplaces in different regions.
If you notice any discrepancies or have further questions, our Client Success team is always here to help via emailing support@merchantspring.io