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How frequently does MerchantSpring refresh Amazon data?

Learn how often MerchantSpring refreshes Amazon sales, financial, and advertising data and what affects data update frequency.

MerchantSpring regularly refreshes marketplace data by retrieving updated information from Amazon’s APIs. These updates ensure that dashboards, analytics, and financial reports reflect the most current available data.

However, the refresh frequency depends on both MerchantSpring’s data sync cycles and Amazon’s data availability.

Important Disclaimer

This information reflects the current data retrieval frequencies at the time this article was last updated.

  • These refresh frequencies may change as marketplaces update their APIs or reporting systems.

  • The data refresh schedules below refer to raw data retrieval only.

  • MerchantSpring’s internal data processing pipeline may introduce additional delays of several hours before data appears in reports.

If you require confirmation of the latest refresh behaviour for a specific dataset, please contact support@merchantspring.com.au.

This information was accurate as of March 12, 2026, and may change without notice.

Typical Data Refresh Frequency

Most Amazon data within MerchantSpring updates multiple times per day.

However, the exact refresh timing varies depending on the dataset.

Sales and Order Data

Sales data generally becomes available relatively quickly after orders are confirmed.

MerchantSpring typically retrieves updated sales data several times per day.

Financial Data

Financial events—including fees, refunds, and adjustments—are often delayed because Amazon publishes them after internal processing.

These may appear 12–48 hours after the original transaction.

Advertising Data

Advertising metrics may also have a delay before being available through Amazon Advertising APIs.

Typical delays include:

  • Spend: up to 12–24 hours
  • Clicks and impressions: several hours
  • Attributed sales: up to 24 hours

What Happens During a Data Refresh

During each sync cycle, MerchantSpring:

  1. Requests updated data from Amazon APIs
  2. Processes any new financial events
  3. Updates product and order records
  4. Refreshes analytics dashboards

This process ensures reports stay aligned with Amazon’s latest available data.

Notes: 

  • Data refresh speed depends on Amazon API availability.
  • Large accounts with high order volumes may require more API requests.
  • Advertising metrics are typically slower than sales metrics.

Short-term differences between Amazon and MerchantSpring may occur until the next refresh cycle completes.