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How to connect your Meta Advertising Account

Instructions on how to connect your Meta Advertising account to MerchantSpring

Required permissions

You need Admin access to connect your Meta Advertising account to MerchantSpring. If you don't have Admin access, ask your client/ team to change your access level.

  1. Once you have Admin access for Meta Advertising, log in to your MerchantSpring account.

  2. Click "+ADD CHANNEL".

  3. Under Channel Type, choose "Advertising Channel".

  4. Tick the box for "Create a standalone advertising channel", then click "Next".


  5. Select "Meta Advertising".


  6. Click "Continue with Meta."


  7. A pop-up screen will appear showing the login page for Facebook. Log in to your Facebook Ads account.

    *** If you're using a pop-up blocker, you would need to disable it first.


  8. You will then see a screen asking you to grant application access to MerchantSpring. Click on "I agree".

  9. It will take a couple of hours for your advertising data to sync to MerchantSpring. Once synced, you can view the Advertising by Channel report in the Dashboard and the store-specific advertising reports under My Channel > Marketing.

If you need any help, just say hi in chat or email us.