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  2. User Management

How to create a seat?

How to create an additional log in for your team or client

At this stage, to ensure compliance and maintain security, we need to follow a formal process that includes submitting a request and obtaining approval. This helps us keep an accurate record of who has access and what resources they’re using.

 

To request an additional seat, you can either email us at support@merchantspring.io or chat with us within your MerchantSpring account. Please include the email address for the new login and specify which channel(s) you’d like to connect to the account.

 

Once we've created the account, we will share the credentials with you, so you can share them with your team/client.