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      How to reactivate a suspended user

      Learn how to reactivate a suspended user’s access in MerchantSpring so they can log back in immediately.

      When you’re ready to restore access for a previously suspended user, reactivating them takes only a moment. This guide explains how to quickly reinstate a user’s access so they can log back in and resume using the MerchantSpring platform.

      1. Click on your user profile in the top right corner

      Click on your user profile in the top right corner

      2. Click on My Account

      Click on My Account

      3. Click on Seats

      Click on Seats

      4. Locate the user you are looking to reactivate

      Locate the user you are looking to edit

      5. Click on the options button (...) for that user

      Click on the options button (...) for that user

      6. Click on Activate User

      Click on Activate User

      7. This users access will immediately be re-activated

      This users access will immediately be re-activated