What are the different seat options available?

Types of users or seats in your MerchantSpring account

There are 4 seat types:

1. Owner

• Master account
• Subscription is linked to this user

2. Admin

• Team seat
• Has the same access as the master account
• Any channel the master account adds/deletes will be automatically added/deleted from an admin
• Can view the subscription information (billing)
• Gets automatic reminders if renewal fails

2. Internal

• Team seat
• Has limited channel access - We will connect the channels on our end
• Hidden billing

3. Client

• External seat
• Has limited channel access - We will connect the channels on our end
• No Reporting feature access
• No notifications
• Hidden billing
  
  

For client seats, you can also opt to:

a. Hide the "Add Channel" button

b. Block store actions (e.g., edit channel names and remove channels)

c. Hide the Help Center link

d. Hide the Release Notes and MS Academy links