What happens when a user creates a trial account?

When a user creates a trial account for MerchantSpring, they gain temporary access to the platform’s analytics and reporting capabilities. Trial accounts allow prospective users to explore the platform and evaluate how MerchantSpring can support their marketplace analytics needs.

During the trial period, users can typically connect marketplace accounts, review reports, and explore the platform’s dashboards.

What Users Can Do During a Trial

Trial users may be able to:

• connect Amazon marketplace accounts
• explore sales and financial reports
• review product performance analytics
• analyse advertising performance (if connected)
• test dashboard functionality

This allows users to understand how MerchantSpring can support their reporting and decision-making processes.

Initial Setup Process

After creating a trial account, users typically follow these steps:

1. Log into the MerchantSpring platform.
2. Navigate to Settings → Channels.
3. Connect the relevant marketplace account.
4. Allow the platform to begin the initial data sync.
5. Explore the available reports and dashboards.

Once the data sync completes, reports will populate with marketplace data.

Notes: 

• Trial accounts may have feature limitations compared to full accounts.
• Initial data sync may take several hours depending on account size.
• Some advanced features may require additional configuration.

For questions about trial accounts or upgrading to a full account, contact support@merchantspring.com.au.