What permissions are required to connect an Amazon account to MerchantSpring?

To successfully connect an Amazon account to MerchantSpring, the user completing the connection must have sufficient permissions within Amazon Seller Central or Vendor Central to authorize third-party application access.

These permissions allow MerchantSpring to retrieve the data required to power reporting, analytics, and financial insights.

Without the correct permissions, the connection may fail or certain datasets may not be available.

Types of Data MerchantSpring Accesses

When connecting an Amazon account, MerchantSpring requests access to retrieve several categories of data through Amazon’s APIs, including:

Order and Sales Data

Orders
Product sales
Order item details

Financial Data

Fees
Refunds
Reimbursements
Financial adjustments

Product Data

SKU information
ASIN data
Catalog metadata

Advertising Data (if advertising permissions are granted)

Campaign metrics
Advertising spend
Clicks and impressions
Attributed sales

These permissions allow MerchantSpring to generate detailed financial and performance reporting.

Required Amazon Account Permissions

The user connecting the integration must typically have one of the following roles:

Primary Seller Central account owner
Administrator account
User with API authorization privileges

If the user does not have sufficient permissions, Amazon may block the authorization process.

Steps to Connect an Amazon Account

Click Add Channel
Select E-Commerce Channel
Select Amazon Seller Central or Amazon Vendor Central
Log into your Amazon account when prompted
Review the permission request
Click Authorize

Once authorized, MerchantSpring will begin retrieving historical data automatically.

Notes:

Advertising permissions may require additional authorization depending on account structure.
Some organizations restrict API access to administrators only.
If permissions change later, the connection may need to be reauthorized.

Troubleshooting

If you encounter permission errors during the connection process, verify that the user completing the setup has sufficient access rights.

If issues persist, please contact support@merchantspring.com.au.