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Why is product-level profit higher than channel-level profit?

Product and channel profitability use different expense scopes, so their totals are not expected to match.

Product-level profitability

The product view includes revenue and costs MerchantSpring can reliably attribute to a specific product, such as product COGS and certain product-attributable advertising costs.

Channel-level profitability

The channel view includes the product-level items plus costs that cannot be defensibly allocated to individual products. Examples can include storage fees, account subscription fees and some brand-level advertising spend.

Which figure should I use?

Use product-level profit to compare and prioritise SKUs. Use channel-level profit when you need the most complete view of account profitability.

Conceptual example based on the product training session.

Important: Do not add product profit totals and assume they reproduce the complete channel P&L.

Need help? Contact support@merchantspring.io and include the relevant account, store, reporting period and screenshots or exports.