FAQs

• How can I see my advertising performance?
• Can I remove the demo data?
• What is MerchantSpring?
• How do I change my store name?
• Are FBA fees and taxes included in my report?
• How to set up Tags
• How to setup custom groups
• How to create a Filtered Channel
• How much does MerchantSpring cost?
• How long does it take to sync my data?
• Is MerchantSpring free?
• Uploading Cost of Goods (COGS)
• How to upload your historical Amazon Advertising Campaign data?
• How to find your Amazon SP Campaign history report
• How to reset your MerchantSpring account to English
• Does MerchantSpring capture out-of-stock listings as suppressed?
• How do I access AMC on my Seller Account?
• How do I access AMC on my Vendor Account?
• How to obtain TargetPlus credentials to connect to MerchantSpring?
• What Are Top Sellers & Worst Sellers in MerchantSpring?
• How to Use the Top Sellers Report in MerchantSpring
• How to Use the Worst Sellers Report in MerchantSpring
• How Top Sellers & Worst Sellers Work Together in MerchantSpring
• Top Sellers by Channel
• Worst Sellers by Channel
• How is totalRevenue calculated in MerchantSpring reports?
• What is a Sales Budget?
• How is “New to Brand” (NTB) Calculated in AMC Reports?
• What is AI Commentary in AMC reports?
• Which AMC reports support AI Commentary?
• Frequently Asked Questions – MCP Server (Beta)
• How to Set Your Sales Budget, Sales Targets & Ad Spend Budget
• How do I create a new user/seat in MerchantSpring?
• How to edit an existing user/seat
• How to reactivate a suspended user/seat
• How to suspend a user/seat
• Why don’t my Cross-Channel Product Performance figures match Amazon Vendor Central?
• Can sales figures change after I’ve already checked them?